Refund and Returns Policy

At Mandakini Exports, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, we’re here to help.

1. Return Policy

• Eligibility:
  Returns are accepted within 7 days of the delivery date.

• Conditions for Return:
  To be eligible for a return, your item must:

  • Be unused and in the same condition you received it.

  • Be in the original packaging.

  • Include a receipt or proof of purchase.

• Non-Returnable Items:
  Certain items are non-returnable, including:

  • Custom or made-to-order products

  • Perishable goods

  • Clearance or final sale items

2. Refund Policy

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed and automatically applied to your original method of payment within 7–10 business days.

• Shipping charges are non-refundable.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at [your email].

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging.

5. Return Shipping

• Customers are responsible for paying return shipping costs unless the product is defective or incorrect.

• We recommend using a trackable shipping service or purchasing shipping insurance.

6. Contact Us

For any questions about returns or refunds, please contact us:

Mandakini Exports
Email: info@mandakiniexport.com
Phone: +91 99999 88888

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